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Technology Has Made Business Management Easier

Running and managing a business is naturally challenging. As an entrepreneur, you need to focus on many things, from managing business processes, managing employees, enhancing products and services, and refining the customer experience. Before the influence of technology, many entrepreneurs have struggled in terms of managing their businesses efficiently. When running a business, it is

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Mom-and-pop Stores Are Important, and Here’s How You Can Support Them

In most communities, mom-and-pop stores can be found everywhere. They are small businesses that are independently owned, often by families. The business industry took a huge hit because of the COVID-19 pandemic. Most especially, mom-and-pop stores suffered. According to Yelp, around 70,000 mom-and-pop shops closed down as a result of the pandemic. Not to mention, even

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The Impact of Satisfied Customers on Your Business (+ Top Customer Service Mistakes)

Aiming for customer satisfaction may seem like a no-brainer. Obviously, no business wants to leave their customers unhappy. But believe it or not, not all businesses realize the real impact of high customer satisfaction, particularly on their finances. The truth is, pleasing your customers gives you more than just hefty revenues and fame. It can

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